Understanding your consumer can be the key to success or failure in today’s volatile markets. THE CONFERENCE BOARD® Center for Consumer Dynamics produces the renowned Consumer Confidence Index® as well as insights and research to interpret consumer behavior and demographics, helping companies identify opportunities for growth. And visit The Demand Institute to explore more.
PUBLICATIONSFebruary 14, 2018 February 14, 2018 March 22, 2018
CX and AI: Truly understand your customers and build better interaction
October 22, 2018 (New York, NY)
WEBCASTS AND VIDEOS
Customer-Centricity: Developing a Customer-Obsessed Culture
November 20, 2018